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6 DAYS OF “TOTAL IMMERSION” WITH JOE CRISARA & FRIENDS

¨ SUNDAY 6 PM-9 PM - COME AS YOU ARE IN 2008

All participants will get acquainted with each other and share their goals and dreams of success. We call this a “Goal Party.”

¨ MONDAY 9AM-5PM - THE 12 LAWS OF INFLUENCE WORKSHOP

The 12 Laws Of Influence and Persuasion Workshop and interaction. This is a workshop on how techs can use these universal laws in their day to day interaction with customers.

¨ TUESDAY 9AM-5PM - GETTING YOUR CUSTOMER TO SELL YOU Applying principles and questions that get your customer to “convince you” that they need your service and to create urgency that most clients deny they have.

¨ WEDNESDAY 9AM-5PM - ELIMINATE THE COMPETITION

How to get your customer to give you the commitment you need to provide them with the high value repairs you will offer. We will change the expectations of the price that techs charge for repairs.

¨ THURSDAY 9AM-5PM - CREATING PACKAGES & CLOSING

You will learn how to create contrast in packaging repairs and solutions so that the repair you sell now seems positively cheap! Also we will do videotaped exercises using the Object-o-Matic TM Self Coaching Guide.

¨ FRIDAY 8AM-2PM - PUTTING IT ALL TOGETHER

Participants will be grouped to run the entire process and then isolated to prove they have mastered the process. All day five presentations will be compared to day one presentations to show the contrast in the different approaches.

“You’ll learn the inside secrets of the most successful HVAC, plumbing & electrical techs and sales people on the planet and leave with a simple step-by-step system for creating all the success you want!”

“This is a screaming endorsement of Joe Crisara and his ability to motivate service techs.”

The weatherman reports that May was the coldest in 30 years for Charlotte NC.

On the first Tuesday in May we had Joe come in and do his tune up program, here are the results. The best month in the history of our service department. Average of $20,416 per van with few no cool calls, most calls were tune ups. I even had 3 techs call me the next day and thank me for bringing Joe in. Thanks Joe.

Roger Costner Owner

Costner Brother Air & Heat

Rock Hill, NC

800-849-2881

www.brotherair.com

Total Immersion “Breakthrough To Success” Sales Summit

“6 Days of Total Immersion with Joe”